Australian and International shipping is available.
An invoice will be sent to the nominated email address that you enter at checkout.
We endeavour to process orders within 1-2 full business days and aim to have items delivered to you as follows: Estimated delivery times (business days).
- Standard Shipping is FREE – 5-8 Business Days (from date of dispatch)
New Zealand Shipping
- Standard Shipping is FREE – 10-16 Business Days (from date of dispatch)
Discounted international postage is available to the following countries, all prices are in AUD
- United Kingdom $10
- Ireland $10
- France $10
- Germany $10
- China – $7
- Singapore- $7
- Hong Kong – $7
- Indonesia – $7
- Japan – $7
Exact shipping and delivery charges are determined by your location and the package weight. Please use the shipping calculator at checkout for your specific shipment costs.
- Standard Shipping: 8-15 Business Days
- Express Shipping: 3-5 Business Days
Please note: each country may impose their own taxes or duties once the product is to be collected by the purchaser.
- PROBLEMS WITH DELIVERY OR SHIPPING
Even though great care is taken in the shipping process, if your item/s arrives damaged, please email us at firstname.lastname@example.org and send a photo of the issue so we can assess the damage and work out a solution.
For returns under Australian Consumer Law, please contact us at email@example.com to arrange collection of the item/s to be delivered back to our Warehouse for assessment, exchange, repair or refund.
We reserve the right to charge for return shipping in certain circumstances.
- CHANGES TO THIS SHIPPING POLICY
Subject always to the operation of the Australian Consumer Law, we reserve the right to amend this Shipping Policy at any time. Updates will be posted on this page and are effective immediately.